Dear Valued Customer,

As previously announced by the United States Trade Representative (USTR),  the Service Fee targeting Chinese vessel operators and owners will take effect on October 14, 2025. As a Hong Kong-based company, OOCL falls within this scope.

OOCL is deeply committed to the U.S. market. We remain fully compliant with all U.S. policies and regulations. Despite the financial burden imposed by these fees, our commitment to the U.S. market is clear and strong.  For decades, OOCL has been a trusted partner in facilitating U.S. exports and imports, consistently delivering reliable, secure, and high-quality logistics solutions. That commitment has not changed.

OOCL continues to uphold our reputation for integrity and operational excellence. Our focus remains on continuously improving schedule reliability, ensuring safety and security, and honoring every service commitment. We are actively enhancing our product offerings to meet evolving demands of the U.S. market, and we will continue to deliver unparalleled service quality while maintaining competitive market-level rates and surcharges in line with prevailing market practice.

OOCL’s future in the U.S. is firm. We will remain steadfast in protecting our customers’ interests and providing a comprehensive range of dependable services under the OOCL brand. We are committed to maintaining our market share and safeguarding our reputation for reliability and excellence. Through transparent communication and proactive engagement, we will keep our customers informed and confident in our ability to meet their needs.

OOCL is here to stay. We will navigate these challenges with resilience and determination driven by our dedication to excellence and our unwavering support for our customers.

Thank you for your continued trust in OOCL.